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Done Right. Period.
Tuffy Traverse City
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ASE Certified Technicians
All Makes & Models - Foreign & Domestic
Complete Auto Repair
Family Owned & Operated For Over 25 Years
Your Neighborhood Full Service Repair Facility
1124 S Garfield Avenue
Traverse City, MI 49686
Traverse City, MI 49686
231-946-1155
Mon-Fri
8:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
Sunday
Closed
Click for directions
Our Customers' Reviews
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Apr 24, 2019
★★★★★
Loud when I drove drove in, quiet when I left! They get a great review and an enthusiastic recommendation because they earned it. Honest,clean and fast. Thank You.
Loud when I drove drove in, quiet when I left! They get a great review and an enthusiastic recommendation because they earned it. Honest,clean and fast. Thank You.
Feb 25, 2019
★★★★★
Best customer services that I have ever experienced! Every one at this location goes over and above to help. Very knowledgeable and bent over backwards to help us. We can't say enough about them, thank you!!! Mike, the Manager, is amazing. We had a break down, out of town, and they treated us like family. Thanks again!
Best customer services that I have ever experienced! Every one at this location goes over and above to help. Very knowledgeable and bent over backwards to help us. We can't say enough about them, thank you!!! Mike, the Manager, is amazing. We had a break down, out of town, and they treated us like family. Thanks again!
Sep 07, 2017
★★★★★
I feel very confident in their expertise and fair service. Very friendly staff!
I feel very confident in their expertise and fair service. Very friendly staff!
Aug 10, 2017
★★★★★
Every time I come here for service, they are very friendly and upfront with me about what needs to be done and where all the costs are coming from. They treat you like family! Even offer rides to local places depending on the wait to make sure you're taken care of and not stranded. I've had multiple fixes and checks on my car here and would bring it here every time I have a car problem if possible. Don't waste your time anywhere else. Yes they can get busy, but that really only speaks to the quality of work they do here and how grateful their customers are. 10 out of 10.
Every time I come here for service, they are very friendly and upfront with me about what needs to be done and where all the costs are coming from. They treat you like family! Even offer rides to local places depending on the wait to make sure you're taken care of and not stranded. I've had multiple fixes and checks on my car here and would bring it here every time I have a car problem if possible. Don't waste your time anywhere else. Yes they can get busy, but that really only speaks to the quality of work they do here and how grateful their customers are. 10 out of 10.
Aug 03, 2017
★★★★★
I recently had my car serviced at Tuffy on Garfield. I heard a noise and drove it there without an appointment. The service and staff were very knowledgeable and friendly. They educated me on the issue and immediately took care of the problem. I have always gone here and will continue to be a customer. I trust the mechanics, which I cannot say about the large car companies.
I recently had my car serviced at Tuffy on Garfield. I heard a noise and drove it there without an appointment. The service and staff were very knowledgeable and friendly. They educated me on the issue and immediately took care of the problem. I have always gone here and will continue to be a customer. I trust the mechanics, which I cannot say about the large car companies.
Aug 01, 2017
★★★★★
The folks at Tuffy Traverse City have been so helpful and prompt with our Jeep Wrangler. They are very friendly and stand by their products. 5 stars for sure!
The folks at Tuffy Traverse City have been so helpful and prompt with our Jeep Wrangler. They are very friendly and stand by their products. 5 stars for sure!
May 20, 2016
★★★★★
I asked a couple grandkids to wash my 2005 Honda Element and take off the license plate so I could clean the clear plastic cover. They managed to break off the heads of both bolts. There were just short stubs remaining. I first took my vehicle to Honda, they gave me an appointment and told me that the nubs would probably have to be drilled out and re-threaded. On a hunch and because I had just had my manifold, catalytic converter, and front struts replaced at Tuffy on Garfield. The guys put my car in a stall and within 30 minutes the problem was solved. When I asked how much?...the guy said, "No charge". The Honda Dealership would have charged me a bundle.
I asked a couple grandkids to wash my 2005 Honda Element and take off the license plate so I could clean the clear plastic cover. They managed to break off the heads of both bolts. There were just short stubs remaining. I first took my vehicle to Honda, they gave me an appointment and told me that the nubs would probably have to be drilled out and re-threaded. On a hunch and because I had just had my manifold, catalytic converter, and front struts replaced at Tuffy on Garfield. The guys put my car in a stall and within 30 minutes the problem was solved. When I asked how much?...the guy said, "No charge". The Honda Dealership would have charged me a bundle.
Jun 10, 2015
★★★★★
Tuffy stands behind their work, Period!! I have been a customer for 5 plus years and so has my son. We continue to be loyal customers because these service techs know their automobile service arena. I have a troublesome problem with my air conditioner, which can be tricky anyway. Michael kept troubleshooting until he got to the bottom of the problem. Thank you for such dedicated service!!
Tuffy stands behind their work, Period!! I have been a customer for 5 plus years and so has my son. We continue to be loyal customers because these service techs know their automobile service arena. I have a troublesome problem with my air conditioner, which can be tricky anyway. Michael kept troubleshooting until he got to the bottom of the problem. Thank you for such dedicated service!!
May 27, 2015
★★★★★
Thank you for your great service. Michael was great to work with. The price was reasonable and every promise made was kept. Good shop - good crew.
Thank you for your great service. Michael was great to work with. The price was reasonable and every promise made was kept. Good shop - good crew.
Feb 13, 2015
★★★★★
best service around my technition jon was very thorough and did excellent work. thumbs up
best service around my technition jon was very thorough and did excellent work. thumbs up
Oct 15, 2012
★★★★★
For Manager - Tyler Tyler, I just wanted to THANK YOU for replacing the ball joint on my Taurus and re-aligning my car. And also for all the time you spent with me answering my questions, etc. I appreciate your honesty and concern. Ted M
For Manager - Tyler Tyler, I just wanted to THANK YOU for replacing the ball joint on my Taurus and re-aligning my car. And also for all the time you spent with me answering my questions, etc. I appreciate your honesty and concern. Ted M
Sep 25, 2012
★★★★★
I had an absolutely wonderful experience at the Tuffy in Traverse City. The staff was very friendly and had a great sense of humor! I will recommend them to everyone I know and will definitely use their services in the future. Thanks Tuffy! Kate B. (2010)
I had an absolutely wonderful experience at the Tuffy in Traverse City. The staff was very friendly and had a great sense of humor! I will recommend them to everyone I know and will definitely use their services in the future. Thanks Tuffy! Kate B. (2010)
Sep 25, 2012
★★★★★
I would like to acknowledge the excellent service I received over the Fourth of July holiday weekend at the Traverse City store. I broke down Friday night a hundred and forty miles from home, at almost closing time. The service girl was very friendly and reassuring as she took all the information on my vehicle and its expected arrival from the towing company. My Saturday morning started off with a phone call from Louis explaining what he would be doing, the approximate cost and the hopeful completion time. He kept me posted through out the morning and true to his word, my truck was ready by 2 pm. As a first time unexpected customer, I received the service of an established repeat customer and you can rest assured I am now! My hat goes off to the excellent service of Traverse City store from the first contact with Cindy, the updates from Louis and the first-rate work of the technician, Jeff. Thank you! Susan M. (2011)
I would like to acknowledge the excellent service I received over the Fourth of July holiday weekend at the Traverse City store. I broke down Friday night a hundred and forty miles from home, at almost closing time. The service girl was very friendly and reassuring as she took all the information on my vehicle and its expected arrival from the towing company. My Saturday morning started off with a phone call from Louis explaining what he would be doing, the approximate cost and the hopeful completion time. He kept me posted through out the morning and true to his word, my truck was ready by 2 pm. As a first time unexpected customer, I received the service of an established repeat customer and you can rest assured I am now! My hat goes off to the excellent service of Traverse City store from the first contact with Cindy, the updates from Louis and the first-rate work of the technician, Jeff. Thank you! Susan M. (2011)
Sep 25, 2012
★★★★★
I wanted to take a minute to let you know what a great experience I had at the Traverse City Michigan Tuffy yesterday, around 12:30 PM. I didn't get the names of the people who helped me, but I was amazed at the way they seemed to care that I was really worried about my check engine light being on. It was Saturday afternoon, and even finding a place that would take the time to help me out was a surprise. Once I found them, they had my care diagnosed within 30 minutes. I will send others their way, go to them for my VW service needs whenever possible, and be forever grateful. You have good people in Traverse City. Please let them know someone appreciated them. Wendy C. (2011)
I wanted to take a minute to let you know what a great experience I had at the Traverse City Michigan Tuffy yesterday, around 12:30 PM. I didn't get the names of the people who helped me, but I was amazed at the way they seemed to care that I was really worried about my check engine light being on. It was Saturday afternoon, and even finding a place that would take the time to help me out was a surprise. Once I found them, they had my care diagnosed within 30 minutes. I will send others their way, go to them for my VW service needs whenever possible, and be forever grateful. You have good people in Traverse City. Please let them know someone appreciated them. Wendy C. (2011)
Sep 25, 2012
★★★★★
Took my car to a near by dealership. They wanted to replace my exhaust system and catalytic converter to the tune of $2225.00. Took it to Tuffy Muffler on S. Garfield for a second opinion, they got it in within minutes and gave me a free estimate to repair what was needed, $123.60! They were wonderful to deal with, pleasant and thural. I would highly recommend these guys! .
Took my car to a near by dealership. They wanted to replace my exhaust system and catalytic converter to the tune of $2225.00. Took it to Tuffy Muffler on S. Garfield for a second opinion, they got it in within minutes and gave me a free estimate to repair what was needed, $123.60! They were wonderful to deal with, pleasant and thural. I would highly recommend these guys! .
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Welcome to Tuffy Traverse City
Tuffy Auto Service Center is your complete Auto Repair Shop in the Traverse City, MI area. We are family owned and operated, customer service and quality auto repair is our top priority. We are close to and happily accept customers from the Elmwood Charter Township, Garfield Township, Williamsburg, Whitewater Township, and Interlochen, Green Lake Township communities too.
Need some help under the hood? Let us do the work for you and we promise you'll leave a happy customer. We offer competitive prices on oil changes, tune ups, brake services, engine repair, and preventive maintenance. Keep your warranty and peace of mind by entrusting us with your vehicle maintenance.
Our knowledgeable technicians at Tuffy Auto Traverse City can perform wheel alignments, exhaust repair, electrical systems service, suspension fabrication, transmission service, battery service, air conditioning repair and much more. Check our service list tab for an exhaustive catalog of all we have to offer!
We service all makes & models, foreign and domestic, cars & trucks. On this site you will find great auto repair specials which update each quarter so check back often. Also, don't forget to sign up for our monthly eSpecial offers, exclusive auto repair deals for our email customers only.
Looking for a Quick Quote for your auto service needs? Simply fill out the Quick Quote form and one of our technicians will get back to you within 24 hours. Thank you and we look forward to servicing your car or truck!
